SHIPPING CUTOFF TIME
Our grade A devices are in mint condition and show little to no signs of use. They have no visible scratches or wear when viewed at arm's length. These devices have passed all of our inspection points and are guaranteed to be in excellent working condition.
In addition to being in pristine condition, these devices have undergone a complete data wipe and have a clean electronic serial number (ESN). They are also free of any iCloud lock.
The battery on these devices is guaranteed to have a maximum capacity of 80% or higher.
We stand behind the quality of our grade A devices and offer a 60-day warranty for your peace of mind.
Our grade A- devices are in great shape and show little to no signs of use. They have no visible scratches or wear and may have very minor scuffs that are not noticeable at arm's length. These devices have passed all of our inspection points and are guaranteed to be in excellent working condition.
In addition to being in excellent physical condition, these devices have undergone a complete data wipe and have a clean electronic serial number (ESN). They are also free of any iCloud lock.
The battery on these devices is guaranteed to have a maximum capacity of 80% or higher.
We stand behind the quality of our grade A- devices and offer a 60-day warranty for your peace of mind.
Our grade B devices show signs of use but are still in good working order. They may have visible scratches or wear when viewed at arm's length, but are free of cracks or dents. These devices have passed all of our inspection points and are guaranteed to be in good working condition.
In addition to being in good physical condition, these devices have undergone a complete data wipe and have a clean electronic serial number (ESN). They are also free of any iCloud lock.
The battery on these devices is guaranteed to have a maximum capacity of 80% or higher.
We stand behind the quality of our grade B devices and offer a 60-day warranty for your peace of mind.
Our grade C devices show heavy signs of use and may have visible scratches or wear when viewed at arm's length. They may also have dents on their body, but are free of cracks. Despite their cosmetic imperfections, these devices have passed all of our inspection points and are guaranteed to be in good working condition.
In addition to being in fair physical condition, these devices have undergone a complete data wipe and have a clean electronic serial number (ESN). They are also free of any iCloud lock.
The battery on these devices is guaranteed to have a maximum capacity of 70% or higher.
We stand behind the quality of our grade C devices and offer a 60-day warranty for your peace of mind.
Our grade D devices may exhibit damage to the front and/or back glass, but have passed all of our inspection points and are guaranteed to be in good working condition. Please note that these devices are sold as-is and do not come with a warranty.
In addition to their cosmetic damages, these devices have undergone a complete data wipe and have a clean electronic serial number (ESN). They are also free of any iCloud lock.
The battery on these devices is guaranteed to have a maximum capacity of 60% or higher.
TESTING
At SirenWireless, we are committed to providing our customers with high-quality products that are fully functional. That's why we put every device through a thorough 40-point inspection process before it is sold. This ensures that all components are working properly and that the device meets our high standards of quality.
We take pride in our rigorous inspection process and are confident that you will be satisfied with the performance of your device. If you have any questions or concerns about the condition of your device, please don't hesitate to contact us. Our team is here to help you get the most out of your purchase.
**PRE-OWNED DEVICES WARRANTY
At SirenWireless, we are committed to providing our customers with high-quality pre-owned devices that are fully functional. That's why we offer a 60-day warranty on all pre-owned devices in grades A-C. If you experience any issues with your device within the first 60 days of ownership, we will replace it with no questions asked.
Please note that devices in grade D are sold as-is and do not come with a warranty. If you have any questions about the condition of these devices, please don't hesitate to contact us. Our team is here to help you make the best decision for your needs.
At SirenWireless, we are dedicated to providing excellent customer service and support. If you have any issues or concerns, please don't hesitate to reach out to us. We are here to help you get the most out of your purchase.
**BULK ORDER PRICING
At SirenWireless, we understand that price is an important factor when it comes to purchasing wireless devices. That's why we offer lower prices for larger orders. If you are interested in placing a bulk order of 100 or more devices, please don't hesitate to contact us. Our team will work with you to determine the best pricing options based on your needs.
We are committed to providing our customers with high-quality products at competitive prices. Whether you need a few devices or a large quantity, we are here to help you find the best solution for your needs. If you have any questions or need assistance, please don't hesitate to reach out to us.
**COSMETIC INSPECTION
At SirenWireless, we are committed to providing our customers with high-quality pre-owned devices that are fully functional. That's why we perform a thorough cosmetic inspection on all of our devices before they are sold.
During this inspection, we carefully examine each side of the device from a distance of approximately arm's length. This allows us to identify any visible scratches or wear that may not be immediately noticeable at a closer distance. We scan each side of the device twice, for a total of approximately 5 seconds, to ensure that we have a thorough understanding of its condition.
By performing this inspection, we can ensure that our customers receive a device that meets their expectations and is in the best possible condition. If you have any questions about our inspection process, please don't hesitate to contact us.
**SOURCING
At SirenWireless, we are committed to providing our customers with high-quality pre-owned devices that are fully functional and reliable. That's why we only purchase our devices from reputable R2 certified facilities in the United States. These facilities offer devices directly from major carriers and manufacturers, which helps us ensure that we are providing our customers with the best possible products.
We do not purchase devices from any other sources, such as warehouse walk-ins. By only sourcing our devices from trusted sources, we can ensure that our customers receive reliable and consistent products that meet their needs and expectations. If you have any questions about our sourcing process, please don't hesitate to contact us.
**PURCHASING
At SirenWireless, we are committed to upholding the proper tax laws and regulations. That's why we require domestic retailers to provide us with a valid resale certificate before purchasing any of our products.
A resale certificate allows you to buy products from us without paying sales tax, as long as you intend to resell the goods being purchased. Unless you have special circumstances, such as living in a state with no sales tax (Alaska, Delaware, Montana, New Hampshire and Oregon), then you’ll generally need to a hold a sales tax permit in order to use a resale certificate.
By requiring a resale certificate, we can ensure that we are following the proper tax laws and regulations, and that our customers are able to purchase our products in accordance with the law. If you have any questions about resale certificates or our tax policies, please don't hesitate to contact us.
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